Enforcement Specialist
$52,499–$52,499 year
On-siteMilwaukee, Wisconsin, United States
Job Summary
Review and process HCV participant terminations and reinstatements while investigating and documenting violations of program requirements. Conduct participant meetings to explain Family Obligations and HUD regulations, then prepare detailed case files for Informal Hearings. Collaborate with Housing Specialists and Hearing Presenters on intent-to-terminate determinations, respond to inquiries from tenants and owners, and process manual payment adjustments. Monitor fraud hotline complaints, maintain accurate records in Excel, and prepare reports to support continuous program improvement. This detail-oriented role enforces compliance within the Housing Choice Voucher Program, ensuring integrity for Milwaukee's most vulnerable populations.
Required Qualifications
- Knowledge of HCV program regulations and administrative processes
- Strong written and verbal communication skills
- Ability to work independently and handle confidential situations with professionalism
- Comfort with Microsoft Office (especially Excel) and database systems
- Excellent time management and attention to detail
- Confidence in presenting, testifying, and collaborating across departments
Desired Qualifications
- Associate degree or college coursework in Business, Social Work, or Public Administration
- 3–5 years of experience in housing programs, compliance, or property management
- Previous work in high-volume, client-focused environments
- Understanding of public housing or nonprofit services is a plus
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