Energy Efficiency Program Associate, Homeowner Applications (part-time)
EXPIREDHouston, Texas, United States or USRemotePart TimeEntry LevelHigh School Or EquivalentUnknown
Job Summary
As a part-time Energy Efficiency Program Associate, you will support the residential energy efficiency loan program by managing homeowner application processing, ensuring a smooth intake experience from start to finish. Responsibilities include monitoring applications in Salesforce, conducting outreach to applicants, tracking documentation, and maintaining compliance. The role requires strong organizational skills, fluency in English and Spanish, and the ability to communicate clearly. Additionally, you will serve as a point of contact for applicants while ensuring accurate recordkeeping and supporting program operations with data accuracy and reporting.
Required Qualifications
- High school diploma or equivalent
- At least 1 year of experience in administrative support, customer service, program coordination, or similar roles
- Fluency in Spanish (written and verbal)
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and competing priorities effectively
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently in a remote environment with reliability and accountability
- Comfortable learning and using new technology platforms (e.g., Salesforce, Monday.com, Adobe)
Desired Qualifications
- Experience working with CRM systems (Salesforce or similar) or project management tools
- Familiarity with document collection, data entry, or compliance-related processes
- Experience working in nonprofit, community-based, or housing/financial assistance programs
- Interest in clean energy, sustainability, or community development
Additional Requirements
- Strong preference for candidates based in the Houston or Austin metro areas or within Texas.