Energievertrieb Kundencenter (Kein Door2Door)
On-siteDortmund, North Rhine-Westphalia, Germany
Job Summary
Conduct personal consultations regarding electricity, gas, heat, and digital services at modern customer centers and mobile energy points of service in Dortmund. Support clients with contracts, moves, invoices, and inquiries while representing a leading energy provider with a service mindset. Manage customer requests through digital systems and actively promote sustainable solutions such as photovoltaics, heat pumps, and electric mobility. Maintain a friendly, professional demeanor to ensure customers feel understood and well-advised. Requires excellent German skills, strong communication abilities, and ideally prior customer service or sales experience. Führerschein Klasse B is advantageous for mobile deployments. Join a young, motivated team focused on customer experience and sustainability.
Required Qualifications
- Leidenschaft für Kundenservice und Kommunikation
- Freundliches, sicheres und professionelles Auftreten
- Motivation, Verantwortung zu übernehmen und im Team zu arbeiten
- Sehr gute Deutschkenntnisse in Wort und Schrift
Desired Qualifications
- Erfahrung im Kundenservice oder Vertrieb
- Kenntnisse in der Energiewirtschaft oder Erfahrung mit SAP IS-U / CRM-Systemen
- Interesse an nachhaltigen Energiethemen und digitalen Services
- Führerschein Klasse B
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