Endpoint Specialist
HybridGalway, Connacht, Ireland
Job Summary
Own and engineer the Windows and macOS estate through Microsoft Intune and JAMF, including policies, baselines, and compliance. Package, test, and deploy applications (Win32, MSI, macOS) and manage the enterprise application catalogue. Design and run OS and third-party patching while maintaining compliance and reporting. Engineer zero-touch provisioning with Autopilot and JAMF to standardise imaging, enrolment, and configuration. Implement hardening, encryption, and compliance policies in line with PCI DSS and security standards. Automate endpoint tasks and remediations with PowerShell, the Microsoft Graph API, and shell scripting. Act as the highest escalation point for endpoint incidents and problems to drive permanent fixes. Own endpoint standards, runbooks, and configuration baselines; keep them current and audited. Track device health and compliance to improve the digital employee experience.
Required Qualifications
- Deep hands-on experience engineering Microsoft Intune (device and app management, compliance, Autopilot)
- Strong macOS management experience with JAMF Pro
- Application packaging and deployment expertise (Win32, MSI, PSADT, macOS packaging)
- OS and third-party patching at scale, with compliance reporting
- Strong scripting and automation - PowerShell and the Microsoft Graph API; shell scripting for macOS
- Solid understanding of endpoint security - encryption, hardening, and compliance in a regulated environment
- Knowledge of Entra ID device identity, Conditional Access, and co-management
- Experience in an ITIL, change-controlled environment
- Microsoft (MD-102) or JAMF certification desirable
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