Endpoint Administrator
$74,000–$94,000 year
Hybrid · Chicago, Illinois, United States
Job Summary
Endpoint Administrator in Chicago (hybrid). Provide ongoing support for endpoint deployments and security patching across Windows PCs/Servers, mobile devices (MDM), and BYOD. Manage core Microsoft applications and standard legal-industry apps via Endpoint Manager/Intune and other tools. Serve as Tier III escalation for endpoint-related issues; monitor, log review, and implement improvements; collaborate with IT teams to align security/compliance with client needs; develop runbooks and QA/backout plans; occasional travel to other offices; strong troubleshooting and customer-service orientation; evening/weekend work may be required.
Required Qualifications
- A bachelor's degree in related field is preferred and/or comparable work experience and certifications.
- 2 years of experience specific to applications, configuration, and Microsoft Windows, iOS, and Android device management/deployment/configuration.
- Experience with MDM platforms and Windows delivery models; and application delivery experience with SCCM/Intune packaging/delivery/validating.
- Experience with legal applications is a plus.
- Must have experience with the Microsoft App ecosystem including Microsoft Office and 365 apps.
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