Endodontics | Patient Care Coordinator
$62,400–$62,400 year
On-siteSanta Rosa, California, United States
Job Summary
Greet and check in patients with professionalism and warmth, answering phone calls, scheduling consultations and treatments, and managing the office calendar. Coordinate with referring general dentists and specialists for patient care continuity, verify PPO insurance eligibility and benefits, and present treatment plans explaining procedures, costs, and payment options. Collect and post patient payments accurately while maintaining and updating patient records in PBS Endo software. Utilize Weave for patient communication and appointment reminders, support the clinical team to ensure smooth patient flow, and maintain a clean, organized front office environment. Work Monday through Friday from 8:00 AM to 5:00 PM.
Required Qualifications
- Minimum 1 year of dental front office experience
- Knowledge of insurance verification and benefits coordination
- Comfortable presenting treatment plans and financial arrangements
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
Desired Qualifications
- Specialty/endodontic experience
- PBS Endo experience
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