End User Support Manager
On-site · Boston, Massachusetts, United States
Boston, Massachusetts, United StatesOn-siteFull TimeSenior LevelNot SpecifiedUnknown
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Unknown
Job Summary
Lead and mentor a small team of Endpoint Engineers; own modern MDM/EMM platforms (Intune, Jamf, etc.); implement zero-touch provisioning and automation for device lifecycle; strengthen endpoint security, compliance, and configuration consistency; manage hardware procurement, asset inventory, and identity access workflows; lead major rollouts (OS upgrades, hardware refreshes, SaaS deployments).
Required Qualifications
- 5+ years in endpoint engineering/end-user support
- 3+ years leading technical teams
- Strong Windows + macOS expertise
- Automation skills (PowerShell, Bash, Python)
- Experience with modern device management and security best practices
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