Enablement AI Specialist
$99,000–$145,000 year
On-siteLivingston, New Jersey, United States
Job Summary
Build and support assigned AI tools, prompts, skills, agents, and workflow solutions addressing DC Operations needs. Collaborate with field technicians and managers to translate operational challenges into practical solutions while maintaining intake and tracking processes for new ideas. Develop, test, document, and launch solutions with guidance from subject-matter experts, then convert successful field-built tools into documented Canvas assets. Facilitate learning sessions, resolve routine issues, and collect data on tool usage and adoption to measure operational impact. Share field feedback to recommend improvements to tools, documentation, and enablement processes.
Required Qualifications
- Experience building or supporting AI-powered tools, workflow solutions, or automations used by others to complete real work
- Experience working in DC Operations or a comparable operational environment, with an understanding of the day-to-day needs of field teams
- Ability to take a clearly defined problem and develop a practical solution, seeking guidance when requirements, risks, or dependencies become more complex
- Experience writing prompts and configuring skills, agents, automations, or similar tools
- Ability to test work, gather feedback, address common issues, and clearly document how a solution should be used and maintained
- Organizational skills to manage multiple assigned tools, requests, and follow-up actions within established priorities
- Foundational program or project management skills, including task tracking, documentation, prioritization, and status reporting
- Ability to explain technical concepts to non-technical employees and help them apply new tools within their daily workflows
- Clear communication and effective collaboration skills, with the judgment to work independently and ask for support when needed
- Ability to work effectively while processes are still developing and adapt as standards, tools, and priorities evolve
- Must be a U.S. person (U.S. citizen, national, lawful permanent resident, refugee, or asylee) or eligible to access export controlled information without a required export authorization
Desired Qualifications
- You're curious, practical, and motivated by measurable improvements such as time saved, fewer errors, and easier day-to-day work
- You love to solve complex operational problems and find ways to make workflows more efficient
- You're curious about learning how new technologies and automation can improve operational consistency
- You're an expert in collaborating across diverse teams to translate operational needs into practical, scalable solutions
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