EN - Reception Agent

Reception Agent responsible for greeting guests from arrival to departure and ensuring a memorable experience. Greet, check-in, respond to requests and settle accounts, while proactively adding a personalized experience and promoting hotel facilities to enhance guests' stays. Must have a service-focused personality; English fluency required with additional languages a plus. Prior experience with Opera or related systems is an asset. Embraces the Heartist culture and opportunities for growth within the property and Accor network.