Employment Specialist II - WAC
$70,304–$70,500 year
On-siteSan Francisco, California, United States
Job Summary
Conduct participant intake, eligibility screening, and comprehensive assessments to develop individualized employment plans. Facilitate job-readiness workshops, assist with job searches and applications, and coordinate referrals for supportive services like housing and childcare. Collaborate with employers, partners, and internal teams to secure placements and ensure retention through follow-up at 30, 90, and 180-day intervals. Maintain accurate case documentation in Workforce Central and Salesforce while tracking progress toward enrollment and retention goals. Requires a valid California driver's license; moderate independence with occasional evening or weekend work for employer visits.
Required Qualifications
- Valid California driver's license
- reliable transportation
- Bachelor's degree in workforce development, social services, or a related field
- 2-4 years of relevant experience in workforce development, case management, recruiting, social services, or a related field
- Demonstrated experience managing a caseload
- conducting assessments
- developing individualized plans
- maintaining accurate case documentation
- Demonstrated ability to facilitate employment-readiness workshops
- Strong interpersonal skills
- written skills
- organizational skills
- time-management skills
- problem-solving skills
- Ability to work effectively with individuals from diverse cultural, educational, socioeconomic, and employment backgrounds
- Proficiency in Microsoft Office Suite
- Proficiency in Google Workspace
- Strong commitment to YCD mission and the communities it serves
- local travel
- occasional evening or weekend work
Desired Qualifications
- Knowledge of San Francisco workforce-development, education, training, and supportive-service systems
- Familiarity with OEWD-funded programs and workforce performance requirements
- Experience serving people affected by unemployment, layoffs, homelessness, justice-system involvement, economic instability, or other barriers
- Familiarity with construction, healthcare, security, technology, transportation, hospitality, or other high-demand sectors
- Working knowledge of Salesforce, Workforce Central, or comparable systems
- Bilingual or bicultural capacity in Spanish, Cantonese, Mandarin, or another San Francisco threshold language
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