Employment Consultant
On-siteHamilton, Scotland, United Kingdom or Hamilton, New South Wales, Australia
Job Summary
Deliver structured, one-on-one case management and tailored employment support to participants navigating complex circumstances. Build safe, trust-based relationships using trauma-informed practice while engaging employers, training providers, and community services. Manage competing priorities, maintain accurate records and compliance, and assist individuals with barriers such as long-term unemployment, instability, and social or economic disadvantage to achieve sustainable employment or education outcomes. Work with both young people and adults across Workforce Australia programs.
Required Qualifications
- Experience in employment services, case management, community services, justice, mental health, or similar environments
- Demonstrated ability to engage respectfully and non‐judgementally with people experiencing complex life circumstances, supporting dignity and positive outcomes
- Strong emotional intelligence, with the ability to stay calm under pressure, act professionally, and maintain clear, appropriate boundaries
- A practical, outcomes-focused approach — you can balance support with accountability
- Confidence managing high caseloads and administrative requirements
Desired Qualifications
- Experience in Workforce Australia programs
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