Employment Assistance Support Worker
On-siteVernon, British Columbia, Canada
Job Summary
Conduct continuous follow-up with clients to review and revise action plans, perform needs determination, employment consultations, assessments, and labour market research. Manage active case management for Aboriginal clients while tracking interventions and progress through the ARMS web-based client database system. Deliver customized short-term employment-related workshops and job search strategies, adhering to the Service Level Agreement on personal information protection. Provide written quarterly and annual activity reports, attend required worker meetings, and travel between employment offices as needed. Maintain strong communication and networking skills while supervoning participant progress within the program manager's team.
Required Qualifications
- Recent, related experience of three years or more, or an equivalent combination of education, training, and experience
- Comfortable using Microsoft Word, Excel, Access, Internet and Email
- Labour Market Research Skills and Experience
- Proficient in application of a variety of employability and educational assessment tools to meet the broad range of Aboriginal client profiles
- Job Club certificate or successful experience in delivering job search strategies and career decision-making workshops
- Understanding of, and adherence to, the Canadian Standards and Guidelines for Career Development Practitioner's Code of Ethics
- Knowledge and understanding of First Nations employment barriers, concerns, and issues
- Ability to work well, individually or, as part of a dynamic team of professionals
- Proven ability to supervise and monitor participants' progress
- Strong written and verbal communication skills
- Excellent networking skills
- Conflict resolution, time management skills, and initiative
- Willing and able to travel, as required
- Have a valid Class 5 BC Driver's license, reliable transportation, and ability to travel between employment offices and/or within the OTDC Service Area as required
- Must pass a criminal record check
Desired Qualifications
- Career Development Practitioner Certification is preferred
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