Employee Relations Specialist - FlexStaff
On-site · Lake Success, New York, United States
Job Summary
Employee Relations Specialist will monitor and triage employee relations requests via the ACC mailbox, EthicsPoint site, and phone line; log and triage requests to ACC Employee Relations Advisors; evaluate and assign Tier levels based on issue severity; provide Tier 1 information to department managers, Site HR, and employees; ensure necessary documentation, forms, and templates are available and distributed to move investigations along in a timely fashion; assist managers and Site HR in interpreting Tier level requests; track and report ACC metrics; recommend process improvements; collaborate with HR Business Partners, managers, and employees to resolve employee relations issues; support ACC Employee Relations team in decision-making and data gathering to ensure compliance; requires a Bachelor’s degree in HR or related field and at least 3 years of HR Generalist experience; strong MS Office and PeopleSoft skills are preferred.
Required Qualifications
- Bachelor’s Degree in Human Resources or a related field, required
- Minimum of three (3) years progressively responsible experience as an HR Generalist, required
- Employee relations experience, preferred
- Excellent verbal, written and presentation skills, required
- Proficiency in Microsoft Office Suite; PeopleSoft experience required
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