Employee Relations Specialist
On-siteAnchorage, Alaska, United States
Job Summary
Provide timely guidance and support on sensitive human resources matters while conducting impartial investigations into employee complaints and policy violations. Partner with management and staff to resolve workplace concerns, foster positive relationships, and mitigate disputes. Communicate company policies to ensure compliance and develop training initiatives for employees and operational leaders. Analyze exit interview feedback to present trends and recommendations for retention and organizational improvement. Maintain current knowledge of federal, state, and local employment laws, including FMLA, ADAAA, MA PFML, CFRA, and collective bargaining agreements. Work independently with strong attention to detail in a modern office setting, utilizing Microsoft 365 and HR technology platforms.
Required Qualifications
- Bachelor's degree in human resources, business administration, or related discipline from four-year college or university preferred
- 2-3 years of relevant employee relations/work experience in a human resources role or legal firm
- Demonstrated ability to establish credibility and build trusted relationships with employees, colleagues, and organizational leadership
- Exceptional interpersonal, counseling, conflict resolution, and negotiation skills
- Proven ability to work independently, exercise sound judgment, and manage competing priorities effectively
- Strong attention to detail and a high degree of discretion in handling sensitive and confidential information
- Excellent verbal, written, and presentation communication skills
- Actively contributes to a collaborative and high-performing Human Resources team environment
- Strong organizational and time management skills, with the ability to consistently meet deadlines and manage multiple responsibilities
- Comprehensive knowledge of human resources laws, regulations, compliance requirements, and industry best practices
- Subject matter expertise in leave management and employment law compliance, including FMLA, ADAAA, Massachusetts Paid Family and Medical Leave (MA PFML), California Family Rights Act (CFRA), and Collective Bargaining Agreements (CBAs)
- Strong analytical, critical thinking, and problem-solving abilities, with a data-driven approach to decision-making
- Proficient in Microsoft 365 applications and related HR technologies and software platforms
- Must pass a pre-employment drug screening
- Must have acceptable background check results
Desired Qualifications
- PHR/SHRM-CP or SPHR/SHRM-SCP
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