Employee Relations Manager
On-siteConcord, North Carolina, United States
Job Summary
Provide day-to-day coaching and employee relations advice to senior leaders, managers, and associates while conducting internal investigations and documenting findings. Review corrective action and performance management documentation, complete termination paperwork, and analyze legal compliance risks in employment situations. Partner with the Labor & Employment Legal team to mitigate company risk on complex issues including terminations, investigations, and accommodations. Develop and deploy training programs for manager effectiveness and HR compliance, while tracking employee relations trends to proactively identify root causes and reduce issues. Collaborate with business units to promote continuous improvement and best-in-class standing through proactive measures and initiatives.
Required Qualifications
- Bachelor's degree in Management, Human Resources, Psychology, or a related field
- 6+ years of progressive Employee Relations experience
- Experience supporting manufacturing and supply chain industries
- Experience providing Employee Relations guidance for both hourly and salaried populations within medium-to-large-scale environments (800+ associates)
- Strong knowledge of employment law, workplace investigations, conflict resolution, and risk mitigation
- Expertise in ADA, FLSA, Title VII, FMLA, USERRA, and other applicable federal, state, and local employment regulations
- Exceptional communication and influencing skills
- Ability to build credibility and effectively partner with leaders at all levels of the organization
- Proven experience advising exempt professionals and senior leadership on complex employee relations matters
- Experience with performance management, talent development, organizational effectiveness, and risk mitigation strategies
- Experience working in fast-paced, dynamic environments
- Demonstrating agility, resilience, and the ability to effectively manage competing priorities while adapting to evolving business needs
- Exceptional written, verbal, and presentation skills
- Ability to communicate complex and sensitive information clearly and effectively to audiences at all levels of the organization
- Strong analytical and critical-thinking capabilities
- Proven ability to exercise sound judgment and make well-informed decisions based on policies, procedures, regulatory requirements, risk assessment, and established precedent
- Outstanding interpersonal and relationship-building skills
- Demonstrated ability to inspire trust, influence stakeholders, navigate sensitive situations, and drive effective decision-making across diverse business groups
- Uncompromising integrity and sound ethical judgment
- Ability to consistently do what is right for employees and the organization
- Maintaining the highest standards of professionalism, confidentiality, fairness, and compliance when managing sensitive and complex employee relations matters
- Up to 10% travel based on business needs
- Minimum of 4 days of in-office presence per week
Desired Qualifications
- SPHR or PHR
- Fluency in Spanish
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