Employee Relations Lead
On-siteThe Woodlands, Texas, United States
Job Summary
Lead employee relations matters across all Bilfinger North America entities in the United States, including intake, fact-gathering, documentation, investigation planning, witness interviews, findings summaries, recommended actions, and closure communications. Standardize employee relations practices, investigation protocols, and case management expectations across U.S. entities while providing practical guidance to HR Business Partners, managers, and operations leaders on workplace concerns, policy interpretation, and conflict resolution. Partner with Legal, Compliance, HSE, Ethics, Finance, payroll, and operational leadership on sensitive employment matters to support legally compliant outcomes. Manage company policies, handbooks, and related employment documents to ensure consistency with federal, state, and local requirements. Monitor policy implementation, identify gaps in communication and training, and recommend improvements to strengthen adoption. Support compliance audits, readiness activities, and change management for new HR policies. Prepare periodic summaries of employee relations trends and recommend preventive actions to reduce recurring issues. Promote a respectful, professional, and safety-focused workplace culture aligned with Bilfinger values.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, Industrial/Organizational Psychology, Labor Relations, or a related field
- Minimum of 7 years of progressive human resources experience with significant responsibility for employee relations, workplace investigations, HR compliance, policy administration, and manager consultation
- Strong working knowledge of U.S. employment laws and HR compliance practices, including EEO, anti-harassment, wage and hour, leave management, disability accommodation, retaliation prevention, and employee documentation standards
- Demonstrated ability to conduct impartial investigations, assess facts, identify risk, write clear summaries, and recommend appropriate next steps
- Excellent written and verbal communication skills, including the ability to simplify complex policy and compliance topics for managers and employees
- Strong organizational skills with the ability to manage multiple sensitive matters, competing priorities, deadlines, and stakeholders
- Proficiency with Microsoft Office applications and HR systems
- Professional certification such as SHRM-CP, SHRM-SCP, PHR, SPHR, or workplace investigation training
Desired Qualifications
- Experience supporting multi-site, field-based, industrial, construction, maintenance, engineering, manufacturing, or services environments
- Experience with SuccessFactors or similar HRIS/case management tools
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