Employee Relations Coordinator

Employee Relations Coordinator serves as a primary point of contact for employee relations matters, supporting employees and managers with workplace concerns, investigations, policy interpretation, corrective action, and employee engagement initiatives. This role partners with HR leadership to promote a positive work environment while ensuring consistent application of company policies and employment practices. Responsibilities include: handling inquiries about workplace expectations and policies; coaching, mediation, and problem-solving to resolve employee concerns; maintaining confidentiality; supporting employee engagement; conducting intake interviews for complaints and policy violations; gathering statements, reviewing documentation, and preparing summaries for investigations; ensuring investigations are prompt, objective, and well-documented; assisting managers with coaching, disciplinary documentation, and performance improvement plans; interpreting and communicating policies; developing training on harassment prevention, conflict resolution, and employee relations best practices; contributing to compliance with federal, state, and local employment laws; conducting stay and exit interviews; tracking attendance and trends; generating reports; and supporting organizational culture and retention initiatives.