Employee Experience Manager
On-site · Wisconsin, United States or West Bend, Wisconsin, United States
Job Summary
Employee Experience Manager oversees recruitment and development, drives store productivity, and ensures sales and margin targets; manages back-of-house operations and hardlines in-store, oversees training compliance and data/reporting, and partners with leadership on policy implementation and vendor/system projects. Responsibilities include hiring/onboarding, coaching employees, product rotation, ensuring customer service standards, data entry accuracy, analyzing performance trends, communicating policies, maintaining store environment and safety, and contributing to talent development and change-management initiatives. Skills emphasized: leadership, coaching, project/change management, data analysis, training program administration, vendor and budget awareness, policy implementation, and strong communication.
Required Qualifications
- Two years of college education or experience equivalency
- Forklift certification, if required at site
- Work varied schedule and flexible hours; at least two closing shifts per week and every other weekend as scheduled
- Must have a working phone that allows for communication accessibility
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.