Employee Benefits Training Specialist
Hybrid · Fort Worth, Texas, United States or St. Petersburg, Florida, United States
Job Summary
The Employee Benefits Training Specialist is tasked with designing and delivering training for Employee Benefits account managers and support staff to adhere to Higginbotham's policies and service standards. Responsibilities include leading interactive training sessions, adapting delivery methods for various audiences, collaborating with Subject Matter Experts, and maintaining training schedules and materials. The role requires extensive experience in Employee Benefits Account Management, an active Life & Health Insurance License, and strong communication and organizational skills.
Required Qualifications
- Extensive experience in Employee Benefits Account Management (minimum 7+ years preferred)
- Active Life & Health Insurance License (required)
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable
Desired Qualifications
- Proven ability to train, mentor, or coach professionals at varying career stages, from entry-level to strategic leadership roles
- Strong understanding of small, mid-market, and large group benefits, funding arrangements, ancillary products, and compliance requirements
- Exceptional communication and facilitation skills, both in-person and virtually
- Ability to coordinate multiple stakeholders, manage schedules, and maintain training quality
- Proficiency with virtual meeting platforms (Zoom, Teams) and LMS tools
Additional Requirements
- Higginbotham will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham
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