Employee Benefits Client Associate
On-site · Jackson, Mississippi, United States or Tupelo, Mississippi, United States
Job Summary
Employee Benefits Client Associate supports the Employee Benefit Department in all aspects of new business placement, renewal, and service throughout the policy term. You’ll learn from the team, develop client relationships, oversee coverage programs, fulfill client requests, and assist Client Managers and Producers in disseminating benefit information to potential and existing group clients. Responsibilities include responding to requests for assistance on existing coverage or new policies, obtaining and processing enrollment/change forms or benefit summaries, facilitating renewals and new business, and demonstrating knowledge in rating applications and procedures for all types of group policies. Requires understanding of employee benefit programs and the ability to communicate effectively with clients and their employees. Ideal candidate has a 4-year degree (preferred), Life & Health License within 6 months, and 2+ years in employee benefits or related roles; proficient with Word, Excel, PowerPoint; strong self-management, attention to detail, professionalism, and eagerness to learn toward Client Manager responsibilities.
Required Qualifications
- 4-year college degree preferred
- Life & Health License required within 6 months of employment
- Minimum two years’ experience in employee benefits, customer service or similar position
- Proficiency in Word, Excel, and PowerPoint
- Excellent verbal and written communication
- Self-starter, able to self-manage workload
- Detail oriented, professional, eager to learn and become a Client Manager
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