Employee Benefits Account Coordinator / Benefit Specialist
On-siteCincinnati, Ohio, United States
Job Summary
Conduct client needs assessments, schedule meetings, and maintain minutes while executing follow-up tasks. Collect and review SBCs, Certificates, SPDs, and Wrap Docs to ensure regulatory compliance. Prepare and present materials for client meetings, including open enrollment decks, and manage vendor relationships with insurance carriers and third-party administrators. Oversee benefit enrollment, changes, and terminations, and assist Account Managers with the quoting process by gathering census information. Manage policy implementation by acting as a liaison between carriers and clients, handling installation paperwork, and requesting certificates of coverage. New hires join the Benefit Specialist Academy for three months of structured onboarding with dedicated trainer support before integrating with Account Teams. This role supports McGohan Brabender's mission to provide comprehensive benefit solutions to clients.
Required Qualifications
- Bachelor's degree preferred
- Self-starter who will take initiative in meeting client's needs
- Exceptional communication (both oral and written) and interpersonal skills
- Client-centric mindset
- Detail-oriented with excellent organizational and project management abilities
- Proficiency in Microsoft Office Suite
- Ability to work independently and collaboratively within a team
- Comfortable presenting in front of groups (once knowledge base is acquired)
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