Employee Benefits Account Associate
$60,000–$85,000 year
On-siteSonora, California, United States
Job Summary
Manage day-to-day relationships with employer groups and key decision-makers, serving as the primary point of contact for their benefits programs from implementation through renewal. Provide guidance on medical, dental, vision, life, and disability plans while leading annual renewal discussions and coordinating open enrollment activities. Process enrollments, eligibility changes, and terminations, working closely with insurance carriers to resolve service issues and proactively recommend improvements to enhance the customer experience. Stay current on carrier updates, market trends, and benefits regulations to deliver outstanding service. Build meaningful, long-term relationships with business clients in a collaborative team environment.
Required Qualifications
- Active California Life & Health Insurance License (or ability to obtain)
- Experience in employee benefits, group health insurance, account management, or a related client-facing role
- Working knowledge of group medical, dental, vision, life, and disability insurance
- Excellent communication and relationship-building skills
- Strong organizational abilities with exceptional attention to detail
- Ability to prioritize multiple client needs in a fast-paced environment
- Proficiency with Microsoft Office and benefits administration platforms, including Employee Navigator
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