Empfangskraft / Front Office (w/m/d)

Greet patients and coordinate phone calls and emails with a friendly, structured approach. Organize appointments in close collaboration with the treatment team and relay critical information to handlers, assistants, and laboratory staff. Manage sudden changes in daily practice operations while maintaining calm and clarity to build trust with anxious or stressed individuals. This role is central to the reception and organization of the practice within an established, family-owned clinic featuring modern equipment and a supportive team.