Empfangsassistent/-in (m/w/d)
On-siteEssen, North Rhine-Westphalia, Germany
Job Summary
Conduct independent shift leadership with professional guest service, handling reservations, room assignments, check-ins, and check-outs. Manage cash handling and serve as the primary contact for diverse internal and external inquiries. Execute general reception duties and reception services while maintaining a polished appearance and excellent communication skills. Requires completed hotel and tourism management training, strong German and English proficiency, and MS Office expertise. Full-time, unbound contract with on-site parking or public transport subsidy. Join our team dedicated to creating a "home-away-from-home" atmosphere for guests.
Required Qualifications
- eine erfolgreich abgeschlossene Ausbildung im Hotel- und Tourismusmanagement
- erste Berufserfahrung in vergleichbarer Position (Hotellerie)
- Ausgezeichnete Kommunikationsfähigkeit
- sehr gute Umgangsformen
- ein gepflegtes äußeres Erscheinungsbild
- Planungskompetenz
- Verbindlichkeit
- sehr gute Deutschkenntnisse
- gute Englischkenntnisse
- gute MS-Office Kenntnisse
- Kenntnisse einer Hotel- und Reservierungssoftware
Desired Qualifications
- eine dritte Fremdsprache
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