Emergency Department Patient Registration Representative

Greet patients, coordinate patient flow to reduce wait times, and assist with intake processes for walk-in patients and visitors. Confirm eligibility, verify insurance benefits, and obtain accurate demographic and billing information for entry into the computer system. Schedule appointments using computerized programs, explain financial responsibilities and payment options, and counsel patients on insurance benefits or financial assistance. Accept co-pays and communicate effectively with insurance companies, external agencies, and team members while managing the fast pace of emergency department registration.