EMEA Vendor Manager (SFDC & Vendor setup SME)
HybridSofia, Sofia-Capital, Bulgaria
Job Summary
Lead product support and solution lifecycle planning, including conformance to pricing strategies, end-to-end service delivery, and sales readiness processes. Represent services on core product teams to provide requirements for development phases, such as warranty support and cost analysis. Perform business analysis to identify root causes and develop recommendations for continuous growth across regions and global teams. Drive revenue and margin contribution for multiple solutions while utilizing technical skills to lead complex cross-functional activities. Provide mentoring and guidance to peers and lower-level employees, representing the organization to external clients on a worldwide basis. Work hybrid, two days per week from an HPE office.
Required Qualifications
- 8+ years to establish proven track record in Service Business Management
- Basic experience in one of the related disciplines of delivery, solution architecting or business planning prior to taking business management role
- Medium to high knowledge of IT and services industry
- In-depth knowledge of the company's organization and policies, services offerings, end to end processes, tools, and routes to market
- Problem detection and analysis of root cause
- Proven ability to lead teams to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames
- Demonstrated skills in planning and financial analysis
- Medium level of planning, project management and change management skills
- Project and change management training and certification as appropriate
- Good presentation skills
- Ability to influence different functions, geographies, and the ability to build strong consensus
- Impacts internal and external clients on WW basis
- Hybrid work arrangement with an expectation that you will work on average 2 days per week from an HPE office
Desired Qualifications
- Accountability
- Action Planning
- Active Learning
- Active Listening
- Bias
- Business Growth
- Business Planning
- Coaching
- Commercial Acumen
- Creativity
- Critical Thinking
- Cross-Functional Teamwork
- Customer Experience Strategy
- Data Analysis Management
- Data Collection Management
- Data Controls
- Design Thinking
- Empathy
- Follow-Through
- Growth Mindset
- Intellectual Curiosity
- Long Term Planning
- Managing Ambiguity
- Personal Initiative
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