Eligibility Worker I
$45,240–$58,240 year
On-siteRancho Cordova, California, United States
Job Summary
Screen patients and claimants for governmental benefits including Medi-Cal, VOC, SSI/SSDI, and TPL through telephone or bedside screening. Complete applications, follow up with patient families and county workers to ensure successful case completion, and submit applications to appropriate offices. Update information in the hospital computer database and perform other duties as assigned while maintaining confidentiality of protected health information. This role offers paid training and is part of Health Advocates' mission to identify medical coverage for patients unable to pay healthcare debts.
Required Qualifications
- High School diploma or GED equivalent
- 1-2 years' experience in customer service and/or office experience
- Basic office skills and computer literacy
- Valid driver's license
- Clean DMV record
- Reliable vehicle with current auto insurance
- Ability to type 30 wpm
- Ability to adapt and manage change in a fast-paced environment
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Must be able to travel to the hospital site in Sacramento as needed
Desired Qualifications
- Bilingual English/Spanish
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