Eligibility Specialist 1
$35,360–$39,520 year
On-site · Gainesville, Florida, United States
Job Summary
Meet with patients in-person to assess financial eligibility for government and charity programs; facilitate the application process for programs such as Medicaid, Medicare, Disability, and hospital charity care; act as a liaison between patients, hospital staff, and government agencies to establish eligibility and secure funding; manage multiple patient cases with timely follow-up and maintain accurate, confidential records in compliance with HIPAA; bilingual English/Spanish preferred; strong organizational and communication skills to explain financial obligations and program details empathetically; role based in Gainesville at UF Health Shands Hospital, onsite with 40-hour work week.
Required Qualifications
- High school diploma or GED
- Proficiency in English and Spanish
- At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling
- Ability to provide support at nearby hospital locations within assigned market area
- Reliable transportation and a valid driver’s license
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