Eligibility Specialist 1
$35,360–$39,680 year
On-site · Shreveport, Louisiana, United States
Job Summary
The Eligibility Specialist I advocates for patients, assisting uninsured and underinsured individuals in accessing financial assistance for medical care. Responsibilities include conducting assessments and guiding patients through application processes for government and charity-funded programs, ensuring compliance with healthcare regulations. Candidates must have organizational skills to manage multiple patient cases, communicate financial options clearly, maintain accurate records, and meet productivity metrics. Required qualifications include a high school diploma and at least one year of customer-facing experience, preferably in healthcare or financial counseling.
Required Qualifications
- High school diploma or GED
- At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling
- Strong organizational skills with the ability to handle multiple priorities and maintain accuracy and attention to detail
- Excellent verbal and written communication skills
- Ability to identify solutions to financial challenges
- Capability to work in a fast-paced environment with changing priorities and patient needs
- Reliable transportation and a valid driver’s license
Desired Qualifications
- Experience in healthcare revenue cycle, financial counseling, or insurance verification
- Basic knowledge of state and federal assistance programs such as Medicaid, Medicare, and Social Security Disability
- Knowledge of medical terminology and healthcare accounts receivable processes
Additional Requirements
- Flexibility to provide support at nearby hospital locations within assigned market area, as needed for vacancy coverage
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