Eligibility Services Clerk
$29,781–$40,859 year
On-site · Galveston, Texas, United States
Job Summary
Eligibility Services Clerk provides clerical support to the Eligibility Operations staff, including opening and dating mail, processing applications, logging and routing documents, verifying signatures and dates, data entry, responding to client inquiries, and maintaining records. The role requires the ability to apply complex policies and work in a fast-paced, high-stress environment, with regular overtime and potential weekend hours. Telework may be eligible per policy. Located in Galveston, TX, with up to 10% travel; full-time position within HHSC AES division.
Required Qualifications
- High School diploma or GED
- Thirty (30) hours credit from an accredited college or university OR one (1) year of customer service work experience is preferred
- Experience working in a professional customer service environment
- Bilingual (English/Spanish) skills preferred
- Work experience using a computer for inquiry and data entry, preferred
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