Eligibility Screener (Northridge, CA)

Eligibility Screener position in a hospital setting located in Northridge, CA. Responsibilities include meeting work standards and establishing processes to ensure timely eligibility certification for programs; retrieving and providing requested records (medical/insurance) to relevant parties; managing special requests and follow-ups with hospital staff; maintaining proactive communication with patients or representatives; screening patients for potential eligibility for third-party resources; collaborating with physicians, case managers, and hospital staff to address questions; educating patients on eligibility requirements, applications, and verification processes; fostering professional relationships with patients and agencies to ensure compliance; documenting patient information according to company policies; ensuring account processing complies with program standards; adherence to policies and performing additional duties as assigned. Requirements emphasize willingness to work inside a hospital, full vaccination (including COVID-19 and booster) and Flu shot; High School diploma or GED; bilingual (Spanish) a plus; proficiency with Microsoft Office; ability to maintain confidentiality; strong interpersonal and communication skills; ability to work in a team and adapt to a flexible schedule. Benefits described include comprehensive health coverage, life/AD&D, 401(k), PTO, and flexible benefits. Equal Opportunity Employer.