Eligibility Consultant
$35,360–$65,104 year
On-site · East Lansing, Michigan, United States
Job Summary
Verify enrollment status, make changes to member records, respond to enrollment questions, maintain enrollment databases and coordinate electronic transfer of eligibility data; address eligibility issues with members, clients, and vendors; ensure compliance with HIPAA and downstream processes; develop tools and provide coding supplements and specifications for testing non-standard arrangements; act as liaison between clients, vendors, and IT to define business requirements and test data interfaces; ensure accurate data interface with downstream systems and support activation of plan benefits.
Required Qualifications
- 1+ years of Data entry experience
- Must be able to type at least 35WPM
- Excellent verbal and written communication skills including articulation, spelling, grammar, proofreading, and telephone skills
- Experience with Word and proficient in Excel
- High School diploma or G.E.D.
Desired Qualifications
- Basic knowledge of Health Insurance industry
- 6 months of more experience with QuickBase
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