Elevated Selling Operations Assistant
On-siteLong Island City, New York, United States
Job Summary
Prepare and maintain luxury Personal Shopping appointment spaces, steam and pack merchandise, and execute premium gift wrapping to ensure client-ready experiences. Pack and ship client purchases, create shipping labels, and coordinate same-day messenger, courier, and secure Brinks transfers. Process returns, manage go-backs, and audit merchandise holds while maintaining organization in packing rooms and back-of-house workspaces. Partner with Personal Shoppers, Concierge, and store operations to execute daily selling activities and operational priorities. Work a flexible schedule in a fast-paced luxury retail environment, lifting up to 25 lbs.
Required Qualifications
- Strong organizational and time management skills
- Ability to prioritize multiple tasks in a fast-paced luxury retail environment
- Exceptional attention to detail
- Excellent verbal communication and interpersonal skills
- Customer-first mindset with a passion for luxury service
- Ability to work collaboratively across multiple business partners
- Comfortable lifting, unpacking, moving and preparing merchandise
- Flexible schedule based on business needs
- Ability to bend, reach, hear, and communicate as needed
- Ability to lift and move up to 25 lbs. as required
- Continuous use of computers and standard office equipment
Desired Qualifications
- Experience in luxury retail, personal shopping, operations or fulfillment
- Experience with shipping systems, inventory movement or merchandise handling
- Knowledge of luxury presentation and hospitality standards
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