Electromechanical Field Service Technician [FST - Hicksville]
On-siteHicksville, New York, United States
Job Summary
Maintain, troubleshoot, and service electromechanical equipment at retail stores by performing billable preventative and reactive maintenance on electrical, mechanical, hydraulic, and pneumatic systems. Respond to all service calls within customer expectations while adhering to OSHA and company safety regulations, including proper PPE usage. Order correct parts, manage on-site inventory, and perform accurate inventory reconciliation to ensure quick job completion. Document all work via handheld device and coordinate timely technical support to minimize repair duration. Arrive at job sites prepared with necessary tools, instructions, and safety equipment. Available for reactive phone support and on-call rotations as directed by the DSM.
Required Qualifications
- OSHA safety regulations knowledge
- PPE requirements compliance
- Handheld device documentation capability
- On-time arrival to job sites
- Tool readiness
- Safety equipment readiness
- Parts ordering capability
- Inventory maintenance skills
- Inventory organization
- Inventory reconciliation accuracy
- Parts return following instructions
- Technical support evaluation
- Customer education capability
- Reactive service repair availability
- Phone availability for reactive service repairs
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