Electric System Operator

Job Summary

Required Qualifications

• •Bachelor's degree in any field, OR associate degree in electrical or electronic technology, OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens
• •Minimum 2 years of experience as a Distribution Dispatcher Assoc.
• •Minimum 2 years of experience as a Distribution Dispatcher
• •Successfully complete training and pass the examination for a Distribution Dispatcher
• •Successfully complete training and pass the examination for a Distribution Dispatcher Sr.
• •Must maintain a high availability for call-out response
• •Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must live or be willing to relocate within 45 mins of the AEPOH Gahanna building (700 Morrison Road Gahanna, Ohio 43230)
• •Must be able to effectively operate company communication equipment
• •Must be knowledgeable and adhere to written company and department policy and procedures
• •Must demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must promote and enforce the Company's Safety and Health programs
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to coordinate crews and contractors
• •Must be able to issue safe switching orders
• •Must be able to manage outage priorities during storms and emergencies
• •Must be able to communicate clear status updates to operations leadership and stakeholders
• •Must be able to monitor SCADA and grid telemetry in real time
• •Must be able to make rapid decisions to isolate faults, restore service, and reconfigure feeders
• •Must be able to respond to outages and emergencies
• •Must be able to communicate with field crews, engineers, and other utility personnel
• •Must be able to coordinate, regulate, and control the real-time operation of the electric distribution system
• •Must be able to ensure reliable, safe, and efficient service to customers
• •Must be able to monitor system conditions
• •Must be able to execute switching orders
• •Must be able to complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position
• •Must be able to handle multiple programs/screens
• •Must be able to successfully multi-task
• •Must be able to provide technical customer support and service
• •Must be able to deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers
• •Must be able to ensure personnel safety
• •Must be able to protect the welfare of the general public
• •Must be able to prevent equipment damage
• •Must be able to prevent loss of revenue
• •Must be able to prevent adverse publicity
• •Must be able to live within or be willing to relocate to within 45 minutes of the reporting location
• •Must be able to effectively operate company communication equipment
• •Must be able to track crew locations and ongoing work on the distribution system
• •Must be able to dispatch service personnel to respond to outage and emergency situations
• •Must be able to authorize the energizing and restoration of distribution facilities
• •Must be able to maintain accurate outage records
• •Must be able to maintain accurate records of abnormal and defective equipment for distribution facilities
• •Must be able to promote and enforce the Company's Safety and Health programs
• •Must be able to be knowledgeable and adhere to written company and department policy and procedures
• •Must be able to demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy
• •Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously
• •Must be able to make critical decisions affecting reliability and priority of service to customers