EL Shift Supervisor
On-siteBakersfield, California, United States
Job Summary
Oversee restaurant operations during assigned shifts by leading and supervising team members, enforcing uniform and safety standards, and ensuring food safety and cleanliness protocols are met. Execute shift opening and closing procedures, including cash reconciliation and inventory rotation, while monitoring compliance with critical checklists and daily operational routines. Provide direction to the crew to maintain high service standards, resolve customer issues promptly, and support efforts to achieve daily sales and labor goals. Assist with product preparation and line operations during rush periods or staffing gaps. Maintain accurate shift documentation, report workplace concerns to management, and demonstrate WKS Values of integrity, loyalty, winning, service, and teamwork.
Required Qualifications
- Minimum of 6 months to 1 year of restaurant or customer service experience
- Must be at least 18 years of age
- Basic cash handling and POS experience required
- Ability to work flexible hours, including evenings, weekends, and holidays
- Reliable transportation
- Willingness to work at nearby locations as needed
- Ability to maintain regular and predictable attendance
Desired Qualifications
- Prior leadership or shift lead experience preferred
- High school diploma or equivalent preferred
- Strong communication and customer service skills
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