EL Assistant Manager
On-site · Fountain Valley, California, United States
Job Summary
Assistant Manager role supports the General Manager in overseeing daily restaurant operations, ensuring shifts run efficiently and safely, hiring/onboarding/training and developing team members, maintaining high levels of customer service and food safety/compliance, and acting as person in charge when the GM is not present. Responsibilities include overseeing shift staffing, opening/closing procedures, inventory and waste control, ordering/receiving, managing food and labor costs, coaching and performance feedback, enforcing uniform/grooming standards, resolving customer issues, ensuring accurate orders and fast, clean service, and Safely operating POS and cash-handling tools. Requires ServSafe certification (or ability to obtain), Strong leadership and communication skills, ability to work flexible hours, and knowledge of company service methods.
Required Qualifications
- Minimum 1–2 years of restaurant or retail supervisory experience
- Must be at least 18 years of age
- High school diploma or equivalent required; college coursework preferred
- Strong communication, leadership, and problem-solving skills
- ServSafe certification required (or must obtain within required timeframe)
- Proficiency with POS systems
- cash handling, smart safe operation, and basic computer skills
- Ability to work flexible hours, including nights, weekends, and holidays
- Reliable transportation and willingness to work at nearby locations as needed
- Ability to resolve customer issues promptly and professionally using company service methods
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