Educator I
On-siteTampa, Florida, United States
Job Summary
Conduct informal interpretive programs in all building areas, Florida Aquarium offsite properties, and outdoor spaces while ensuring guest encounters are engaging, factual, safe, and effective. Implement touch habitat protocols, tabling activities, and biofact interpretation, and facilitate field trip group entry and lunchtime. Deliver extraordinary customer service to all aquarium guests and internal customers while maintaining current animal handling certification after the first 90 days. Begin training on Educator II programs as desired and participate in an annual Conservation Day of Action shift. Requires standing and walking for extended periods, driving a company vehicle, and flexibility for weekends, evenings, and holidays.
Required Qualifications
- Interest in Biology, Education, or related discipline
- Must be highly motivated
- Must be reliable
- Must be prompt
- Possess a valid Florida Driver's License
- Ability to travel and drive a company vehicle as needed
- Flexibility in working weekends and evenings
- Flexibility in working holidays
- Standing (8 hours per day)
- Walking (6 hours per day)
- More than normal talking
- Carrying up to 50 lbs. - Occasionally
- Lifting up to 50 lbs. - Occasionally
- Daily contact with a living collection of plants and animals in a central Florida climate
- Subject to bits, stings, and scrapes
- Ability to work outdoors for extended lengths of time
- Exposure to marked changes in temperature and humidity
- Exposure to salt water
Desired Qualifications
- An Associate's degree working towards Bachelor's degree or related work experience preferred
- Hospitality, teaching and/or public speaking experience preferred
- Proficient in Microsoft Office preferred
- Customer Service Orientation — Listening and understanding the customer (both internal and external) and anticipating and evaluating the customer's needs; making the customer's satisfaction a high priority in all areas of responsibility
- Teamwork — Supporting, facilitating, and participating in activities that promote team effectiveness; demonstrating sensitivity for the feelings and needs of team members and supporting team goals
- Communication (oral and written) — Effectively expressing ideas verbally and non-verbally and actively listening to individuals and groups; preparing and focusing presentations to the characteristics and needs of the audience; expressing ideas clearly and concisely in written form, through memoranda, letters, reports, and other documents
- Creativity — Proactively combining ideas, resources and skills in new and adaptive ways to better meet outcomes and objectives; finding new ways of positioning the aquarium worldwide as a model of excellence
- Information Gathering and Monitoring — Effectively collects relevant data using questioning or research techniques to monitor and manage projects and people
- Follow-up — Institutes methods for monitoring people and projects
- Supports TFA's Shared Purpose by participating in a Conservation Day of Action shift on an annual basis
- Maintains current animal handling certification (beginning after first 90 days) as available
- Begin training on Educator II programs as desired
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.