Education Technician-Reception and Administrative Personnel
$41,600–$62,400 year
On-siteFort Irwin, California, United States
Job Summary
Provide Reception and Administration Support Services as the first point of contact for ACES customers. Operate basic office equipment including photocopiers, scanners, and multi-line phone systems while managing in and out-processing information for Soldiers. Ensure education record information is posted correctly within the ArmyIgnitED system and open, sort, and distribute mail. Prepare materials for education informational briefings, post course schedules, and track classroom and facility usage. Catalog equipment, arrange classroom supplies, and assist in correcting safety issues. Maintain a thorough understanding of the education management system to guide Soldiers through academic and career programs.
Required Qualifications
- Customer service skills
- Knowledge of U.S. post-secondary education programs
- Demonstrated knowledge and proficiency in the use of office equipment, Microsoft Office computer programs and web-based application
- A minimum of one (1) year of reception and/or administrative experience
- A favorable NACI security investigation
- 30 semester hours of college from a nationally or regionally accredited college
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