Education Supervisor-Premium Experiences

Education Supervisor – Premium Experiences leads the Zoo’s Education and Premium Experiences programs, overseeing wildlife experiences, education encounters, and related team-building and outreach activities. Responsibilities include designing and evaluating education programs, coordinating animal encounters with ACH collaboration, leading animal-handler duties for education programming, scheduling and delivering BTS and virtual experiences, maintaining program records and budgets, training staff, and collaborating with Education Leadership and Marketing to meet attendance and revenue goals. Must oversee program quality, guest engagement, learning outcomes, and staff performance while ensuring safety protocols and AZA best practices are followed. Requires a Bachelor’s degree (or equivalent experience) and experience with children; strong organizational, communication, and teamwork skills; capacity to manage multiple programs and events, including live animals and educational activities.