EDI Supervisor
On-site · Cincinnati, Ohio, United States
Job Summary
Oversee ANSI 834 EDI data exchange with external partners; configure and test EDI files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation. Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes. Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships. Lead a team while maintaining an individual caseload, assist with workload balancing, coaching, performance reviews, and team-building efforts. Lead daily scrum meetings and serve as the first point of escalation for urgent issues.
Required Qualifications
- Bachelor’s degree in business administration, marketing, or related field preferred; high school diploma or equivalent required
- Experience with ANSI 834 file testing and implementation required
- Strong knowledge of the health insurance industry and core products (medical, dental, vision) required
- Experience with Employee Navigator or similar enrollment management systems required
- Ability to manage high-volume emails, competing priorities, and multitask effectively in a fast-paced environment
- Prior Team Lead or Supervisor experience preferred
- Effective communication, organization, project management, and Microsoft Office skills
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