Economic Support Specialist
$55,494–$70,907 year
On-sitePort, Oklahoma, United States
Port, Oklahoma, United StatesOn-siteFull Time$55,494–$70,907 yearAssociates DegreeMedium
Full TimeAssociates DegreeMedium
Job Summary
Manage client applications, renewals, and interviews for Healthcare, FoodShare, and Childcare programs across a five-county consortium. Process time-sensitive cases by verifying due dates, monitoring dashboards, and utilizing state databases to determine eligibility. Provide program explanations, document processing, and conflict resolution while referring clients to external resources like housing and legal services. Research policies and procedures to ensure compliance with state requirements.
Required Qualifications
- Associate's Degree
- Good oral and written communication skills
- Excellent reading and oral comprehension skills
- Multi-tasking ability
- Good math skills
- Excellent reasoning and critical thinking ability
- Keyboarding skills
- Knowledge of community resources and services
- Knowledge of various types of real and personal property
- Excellent customer service skills
- Knowledge of care issues and costs associated with medical and nursing home care
- Case management skills
Desired Qualifications
- One to two years of post-secondary education in related areas such as finance, human services, law
- Bilingual
- Internet, email, and Microsoft Office, excel, and database skills
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