eCommerce Specialist
On-siteMonroe, Connecticut, United States
Job Summary
Manage the full Epicurean DTC product catalog on Shopify, handling creation, updates, categorization, translations, and asset management while optimizing pricing, promotions, and inventory rules. Oversee app integrations and coordinate with operations on stock levels, fulfillment flags, and discontinuations. Monitor Core Web Vitals, partner with developers to troubleshoot site issues, and implement conversion rate optimization using analytics and heatmaps. Maintain SEO health via SEMRush and Search Console, build on-site content including landing pages and product descriptions, and manage GA4 tagging and event configuration. Collaborate with digital, marketing, and CX teams to support merchandising, campaigns, and channel readiness, delivering insights based on traffic, CVR, and AOV data.
Required Qualifications
- Bachelor's degree in business, Marketing, Ecommerce, or a related field
- 2-4 years of experience managing DTC ecommerce for consumer brands, including multi-brand or multi-storefront environments
- Hands-on experience with enterprise ecommerce platforms and working knowledge of Shopify and its app ecosystem
- Understanding of ecommerce operations, including order management, fraud prevention, fulfillment, order tracking, and post-purchase experience tools (e.g., Narvar)
- Experience partnering cross-functionally with marketing, operations, IT, and customer experience
- Proficiency with ecommerce analytics and testing tools
- Exposure to international ecommerce, including localization, currencies, taxes, duties, and regulatory compliance
- Ability to balance strategic planning with hands-on execution, supported by strong analytical, written, and verbal communication skills
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