eCommerce Specialist - Merrell & Saucony
On-siteCremorne, Victoria, Australia or Alexandria, New South Wales, Australia
Job Summary
Own the day-to-day trading of Merrell and Saucony eCommerce sites in Australia and New Zealand by bringing new product launches and seasonal campaigns online. Create engaging landing pages and homepage experiences, then partner with Brand, Marketing, and Merchandise teams to deliver best-in-class digital content. Analyse customer behaviour and website performance to identify growth opportunities, continuously improve the customer journey through merchandising, optimisation, and A/B testing. Manage onsite search, navigation, and product merchandising to help customers find exactly what they're looking for, while reporting on trading performance to support commercial decision-making.
Required Qualifications
- 3–5 years' experience in eCommerce, digital trading or online retail
- Experience working with Shopify, Salesforce Commerce Cloud, Magento, Fontis or similar platforms
- Strong knowledge of website merchandising, CMS management and digital content
- Experience using GA4, Looker Studio, Hotjar or similar analytics tools
- An understanding of CRO, A/B testing and customer journey optimisation
- Confidence collaborating with cross-functional teams and turning ideas into action
- Strong reporting skills and proficiency across the Microsoft Office Suite
Desired Qualifications
- Bonus points if you're already part of our community.
- Maybe you're a runner chasing your next PB.
- Maybe you're happiest on a hiking trail.
- Maybe you're simply passionate about performance footwear and the outdoors.
- If Merrell or Saucony are already part of your weekend, we'd love to hear from you!
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