eCommerce Program Manager
On-siteUpper Saddle River, New Jersey, United States
Job Summary
Drive all e-commerce website updates, layout adjustments, and functional changes by prioritizing tasks and providing final tactical direction. Coordinate with Creative, Product, Sales, and internal IT teams to execute web campaigns and platform initiatives while translating business targets into actionable development cycles. Monitor conversion funnels and user experience metrics to identify growth opportunities, overseeing backend system integrations for order management, ERPs, and billing gateways. Manage technical dependencies across departments to deliver an exceptional digital purchasing experience for B2B and consumer clients.
Required Qualifications
- 5+ years of experience in program or product management within an enterprise e-commerce ecosystem
- Agile, Scrum, or hybrid project management methodologies
- Bachelor's degree in Business, Information Technology, Communications, Marketing, or a related field
- Experience of attribution modelling, website speed optimization, A/B testing, conversion management and sales journey optimization
Desired Qualifications
- An assertive leader who thrives on giving direction, managing moving parts, and owning digital platforms end-to-end
- A collaborative communicator comfortable navigating multiple internal stakeholders, technical teams, and external vendors
- Data-driven, organized, and highly disciplined in managing product or program lifecycles
- Confidence in traffic analysis, reporting tools and optimization
- Can meet the demands of ever-evolving technological implementations with ease
- Creative and strategic thinker with a strong customer orientation
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