eCommerce Product Solutions Manager-Payments-Vice President
On-siteBrooklyn, New York, United States
Job Summary
Lead solutioning and adoption of client-facing eCommerce payment products by defining and configuring optimal solutions that address specific client objectives. Serve as a subject matter expert to understand client needs, refine strategies, and communicate critical feedback to Product teams to inform the strategic roadmap. Support Sales in pricing, pipeline planning, and upskilling by collaborating on training and collateral materials. Engage directly with client teams to identify pain points and drive customer-centric strategies within a global payment processing environment handling over $2.2 trillion in annual transaction volume.
Required Qualifications
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Experience with, deep knowledge of and passion for eCommerce and retailing including merchandising, logistics, returns, endless-aisle, and/or omnichannel selling (B2C and/or B2B and/or Direct-to-Consumer)
- Strong sense of ownership, initiative and accountability to join an ambitious fintech environment
- Strong executive presence, very capable and comfortable communicator, confident in interacting with and presenting to varying levels of colleagues
Desired Qualifications
- Demonstrated prior experience working in a highly matrixed, complex organization
- Familiarity with payments, merchant services, merchant acquiring, payment processing, and fintech payments products
- Experience in strategy consulting a plus
- MBA degree a plus
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