Ecommerce + Order Processing Coordinator
$50,000–$55,000 year
Hybrid · Elk Grove Village, Illinois, United States
Job Summary
Sales Operations Coordinator role supporting Sales + Order Processing and owning the eCommerce platform database. Responsibilities include managing SKU entries, product data, and catalog audits; processing orders and facilitating cross-department communication between sales, marketing, production, and account management; maintaining data integrity in CRM (Dynamics) and Trello, and ensuring accurate product listings with descriptions, pricing, and imagery. Requires experience in B2B sales support or eCommerce operations, proficiency with eCommerce platforms, CRM/ERP familiarity, and strong cross-functional collaboration skills. Bachelor’s degree preferred; mid-level experience (1–3 years) encouraged.
Required Qualifications
- Bachelor’s Degree preferred
- 1–3 years of proven success in B2B sales support, customer service, or eCommerce operations
- Hands-on experience with eCommerce platforms and product database management (SKU entry, catalog audits, product data hygiene)
- Proficiency in ERP and CRM systems; familiarity with Microsoft 365 Dynamics and Trello is a plus
- Strong communication, strategic thinking, analytical, and interpersonal skills
- Demonstrated ability to collaborate across departments
- Familiarity with order management programs
- Understanding of the promotional products industry is extremely helpful
- An appreciation for design and manufacturing is a plus
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