Ecommerce Manager
On-siteTokyo, Tokyo, Japan
Job Summary
Own sales performance of the e-commerce store by defining and monitoring KPIs, creating relevant reporting, and analyzing site, category, and customer behavior data to identify opportunities and translate insights into concrete business actions that drive sales growth. Manage the production and overall management of the online storefront, serving as a key liaison between business and creative teams. Lead efforts to drive conversion and sales growth through effective site content, functionality, and online merchandising strategies. Oversee the planning and development of the site calendar, including managing tasks, owners, deadlines, content loading, business user testing, and final sign-off prior to launch. Manage three third-party channels by analyzing sales performance, product trends, and key business data to identify actions needed to achieve sales targets. Ensure appropriate inventory management by channel based on sales performance and product-level analysis. Work closely with third-party account representatives to plan and execute marketing initiatives that support business growth.
Required Qualifications
- Bachelors degree
- A minimum of 5 years experience in an digital production or project management role at a leading retailer, brand or digital agency
- Deep understanding of front-end technical concepts
- Deep understanding of the digital project lifecycle, and best practices related to the process
- Detail oriented
- Ability to plan resources effectively, anticipate obstacles and develop solutions
- Ability to understand and communicate online traffic and shopping metrics
- Proficient in Microsoft Office (Excel, Word, PowerPoint)
- Strong analytical capabilities with the ability to interpret data deeply and translate insights into business actions
- Strong understanding of AI tools, with a continuous focus on improving productivity and operational efficiency
- Strategic thinker with a big-picture perspective and a long-term growth mindset for the business
- Native-level Japanese and business-level English proficiency
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