Ecommerce Key Account Manager
On-siteShanghai, Shanghai, China
Job Summary
Plan and execute effective eCommerce strategies, manage daily order, shipping, and billing operations, and implement sales programs to drive volume across responsible platforms. Lead trading plans, promotional calendars, and project initiatives while coaching junior team members and balancing channel development with cross-functional cooperation. Ensure accurate reconciliation, rebate calculations, and monthly reporting to support stakeholder decision-making. Maintain close relationships with external eCommerce platforms and vendors, handling customer complaints and ad hoc assignments as needed.
Required Qualifications
- College degree or equivalent
- Good in English and communication
- Experience in managing EC stores and conducting business
- 5 years working experience on channel & e-business with multi-national company
- Advanced experience in cooperation with external customers and vendors
- Team working experience
Desired Qualifications
- Marketing or commercial or Engineering background
- Experience in managing EC stores and conducting business
- 5 years working experience on channel & e-business with multi-national company
- Within Auto industry
- Vendor management experience with advanced supply chain management knowledge
- Process experience of retail operation
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