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Charles & KeithPosted 1 week ago

ECOMMERCE BUSINESS DEVELOPMENT MANAGER

On-siteSingapore, Singapore

Full TimeMedium

Job Summary

Own the full P&L of the online store, driving sustained growth and optimizing profitability across regional markets. Lead multi-year strategic planning and daily operations for HQ and franchise markets, managing forecasting, budgeting, and ambitious revenue targets. Execute commercial calendars and campaigns while collaborating with marketing, product, and tech teams to improve user journey, conversion, and ROAS. Synthesize sales and customer data into actionable insights for pricing, content, and assortment decisions. Coach the regional ECommerce team and manage external agency partnerships. Report to the Head of ECommerce with dotted-line reporting to Finance.

Required Qualifications

  • Bachelor's degree in Business, Marketing, or a related field
  • 5–8 years of experience in ECommerce management
  • Proven track record in P&L ownership
  • Strong expertise in Salesforce
  • Analytical tools including GA4, Power BI and Excel
  • Excellent stakeholder management skills
  • Proven ability to influence cross-functional teams (Creative, IT, Merchandising)
  • Ability to present complex strategies clearly to senior management
  • Ability to synthesize complex data into clear, compelling insights
  • Proven track record in managing financial growth plans, budgets, and external agency partnerships
  • Deep understanding of ECommerce & CRO best practices
  • Emerging trends like AI applications

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